The majority of new financial services customers have grown up as digital natives who expect to be able to do everything online. Not just an online version of a tired bureaucratic process but well designed user experiences that minimise complexity and effort.
Furthermore transactions need to happen instantly and globally with human checks and balances reserved as a last resort.
We think that digital identity combined with self-sovereign data sharing is the key to automating complex financial services that currently require face to face interaction and a bunch of paper documentation.
Adam Lyness and Tom Blomfield will facilitate a discussion on emerging technologies around Identity, info sharing, transaction verification, and fraud detection, with a view to how these can power financial services that digital natives will love.
